Search capabilities: query history and auto-suggest

We continue to talk about the Multisearch smart search features. Today we'll talk about why auto-suggest and request history are needed. How to fix any errors you can read here, and over here you will learn about dynamic filters.

The query history will remind the user what he or she has already searched on your site

Most of the online store visitors do not make a purchase immediately, first they need to take a closer look, find out the price, compare. There should be the request history, so that the user does not have to remember what he has already searched for on your site. This feature is available in Professional and Enterprise plans.

How it works: when the user accesses the search bar, it shows the 5 most recent queries for which the user received a result. This is useful for quick view of the latest results, in case a user went to another page from the search results or revisited the site. 

Auto-suggestions: Сontinuation of request, Brands, Categories and Products

This feature is only available in the Enterprise plan and is intended for stores with a large number of products. Thanks to machine learning, Multisearch generates millions of automated suggestions for each site individually.

How it works: when a user just starts entering a request, its continuation is immediately shown. It also has access to a selection of product categories, brands and TOP products.

В демо-версии по ссылкам ниже, вы сможете ознакомиться с работой автоподсказок:
автоподсказки (косметика);
автоподсказки (техника).

После интеграции функции, будет доступна аналитика кликов и переходов с подсказок. По статистике Multisearch 15% пользователей переходят на результаты поиска именно из подсказок. 

In addition to autodetection, there is a possibility of manual hints control. Thus, you can write prompts by yourself and choose their priority. To do this, you need to list them in a special form. Thanks to data from online store analytics, it will be easy for you to select recommendations and show them to the buyer. Here is an example of recommendations which search results display for the query "smartphones": "samsung smartphone", "xiaomi smartphone", "huawei smartphone" and others. This Multisearch feature will help you to take into consideration the seasonality of products, and the requirements of suppliers for promotional items, directly in the search bar.

If you have questions about smart search, just write to us. And by the way, you can test the search on your site for 14 days for free. You should see for yourself how conversions grow with Multisearch.